This is the Responsiveness Assessment. You must receive a score of 80% to proceed.
Responsiveness Assessment
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- Question 1 of 10
1. Question
What concept is at the heart of the measure of responsiveness in the HCAHPS survey?
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2. Question
What two types of responsiveness are covered in the HCAHPS survey?
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3. Question
What does research show that nurses overall believe about call lights?
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4. Question
Research shows that, in the absence of a plan, what will staff do when they receive a call light in the nurses’ station?
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5. Question
What do call lights mean to our patients?
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6. Question
The tactic that requires any staff member near a call light must answer it is known as the:
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7. Question
The tactic that requires all staff members to stop at rooms with an active call light is:
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8. Question
According to research, what percentage of falls happen in patient rooms?
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9. Question
What tactic, when practiced consistently, will decrease patient calls?
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10. Question
If you implement one tactic to improve responsiveness, which one should you choose?
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