Train Specifically with Proven Tactics

Learn how to connect the dots between quality care and HCAHPS scores.

We’ve examined five high-impact domains and suggested tactics that will lay the groundwork for your patients to answer “always” every time on the HCAHPS survey.

  • Responsiveness
  • Communication with Nurses
  • Communication on Medications
  • Effective Pain Management
  • The Discharge Process

Yes, send me the HCAHPS Tactical Guide