When implemented effectively, this basic concept can help reduce the number of patient calls making more efficient use of staff time.
BEDSIDE SHIFT REPORTING
This best practice can help set the expectations for a positive and safe patient experience with toileting.
THE 5-FOOT RULE
Research has shown that when calls are answered in person, patient satisfaction is increased and patients and families perceive that problems are resolved.
NO PASS ZONES
When a patient presses their call button, they are typically not just seeking assistance from nursing, but from any staff member who is available to help. By implementing the no pass zone, patients will get the help they need, when they need it.