An L&D Story: How a Good Patient Experience Could Have Been Great
In March, my wife and I were thrilled to welcome our second child to the world. Our baby boy was born healthy and we could not be more thankful. I did catch myself taking notes, however, as I’ve been working closely with Always Culture and learning about best practices for providing an optimal patient experience. […]
Opportunities for Collaborative Care in Pain Management
When it comes to improving pain management scores, and improving pain management in general, we must consider that there is not one singular solution. Hospitals that are willing to work together inter-departmentally to assure their patients feel that their pain is being addressed, will be rewarded with an increase in positive feedback from the people […]
How to Make Your Pain Management Efforts More Honest and Human
When patients are admitted into our hospital, not only do they come in with their own expectations of the care they should receive, but most of the time our patients’ time spent in the hospital is accompanied by pain. Whether they have this pain before they come in, or after they undergo a procedure, pain […]
3 Keys to an Effective Pain Management Culture
I recently took my family to one of the new “escape room” experiences that seem to be popping up everywhere. Upon entering we were introduced to our Escape Room Professional (let’s call him Carl), and as he walked us over to our particular room he began explaining the process and rules of the game. However, […]
4 Requirements for Effective Pain Management and Patient Satisfaction
What does it mean to control pain? Pain is almost a universal symptom for our patients, and depending on their coping mechanism and pain threshold, each person experiences pain in their own way. Naturally, a patient’s pain can affect their experiences and perceptions, but it should also be noted that the patient’s environment and experiences […]
[PODCAST] Effective Pain Management for HCAHPS Improvement
Pain Management was retired from the HCAHPS survey and is no longer publicly reported. See current measures → Nearly every patient that comes into the hospital arrives with pain. Controlling pain and working towards HCAHPS improvement can be a challenge. The HCAHPS survey asks two questions with regards to pain management: “How often was your […]
Effective Pain Management for HCAHPS Improvement
Pain Management was retired from the HCAHPS survey and is no longer publicly reported. See current measures → Nearly every patient that comes into the hospital arrives with pain. Controlling pain and working towards HCAHPS improvement can be a challenge. The HCAHPS survey asks two questions with regards to pain management: “How often was your […]