Nearly every patient that comes into the hospital arrives with pain. Controlling pain and working towards HCAHPS improvement can be a challenge.
The HCAHPS survey asks two questions with regards to pain management:
“How often was your pain well-controlled?”
“How often did hospital staff do everything they could to help you with your pain?”
Listen to the podcast to learn tactics for improving pain management techniques or checkout the full video and article: Effective Pain Management for HCAHPS Improvement