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Communication on Medications Training Video

$47.00

If you’re serious about keeping patients safe and improving HCAHPS scores in the medication communication domain, then this is the ideal first step.

Not only will it give your staff the skills they need to clearly and consistently communicate with their patients on medication, but it will also give you the momentum you need to improve your HCAHPS scores and patient experience.

Preview the full video here. A verion without watermarks version will be delivered upon purchase.

Category: HCAHPS
  • Description

Description

A lifetime license of the Always Culture 5 minute, 14-second training video on Communication on Medications.

General Concepts covered in this video:

The key to medication education is repetition. Most individuals need to hear the same information several times for good comprehension and recall. Therefore, it is important to not only educate patients and their families on what medications they are taking, but why they are taking them. For each medication, at every administration, there are four subjects that should be covered: the medication’s name, the dosage, the purpose of the medication, and the possible side effects.

NAME
When telling the patient the name of the medication, use the name as ordered to avoid any confusion later.

DOSAGE
Tell the patient the dosage amount that they might hear their providers use or read on their bottle at home.

PURPOSE
When describing the purpose, use a brief, clear explanation of why their doctor is ordering the medication and how it will help.

SIDE EFFECTS
Finally, for the possible side effects, make sure you keep the terminology on their level. Begin by describing the more common side effects, and then the more serious side effects. Let them know that these side effects can be managed to put them at ease, and most importantly, make sure they know to contact you or their nurse if they need the side effects addressed.

Using these four points of conversation with each medication administration educates the patient on what their medications are for and on the possible side effects that can occur. It is also important to take advantage of the practices already being performed, such as frequent rounding and bedside shift reports. During these times, staff can take the opportunity to involve the patient, and their family, in their education on medications.

Frequent instances of education will ensure that the patient, and their family, are educated on their medications. From the administration process of giving the medication name, dosage, purpose, and side effects; to the teach-back method; to rounding and shift reports; to post-discharge phone calls, each tactic is about far more than just improving scores on a survey, or even achieving an “always culture”. These methods are about improving patients’ health and keeping them safe. Nothing is more important than that.

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ABOUT US

We focus on improving patient experience and HCAHPS scores by providing training tools for staff and education videos for patients.

ALWAYS CULTURE

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Montgomery, Texas 77356

(713) 331-1388

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  • Home
  • Purchase Staff Training & Courses
    • HCAHPS Training Bundle – All 42 Videos Included
    • Responsiveness Training – 8 Videos Included
    • Communicating with Patients Training – 7 Videos Included
    • Communication on Medications Training – 7 Videos Included
    • Pain Management Training – 8 Videos Included
    • Discharge & Transition of Care Training – 11 Videos Included
    • Patient Education Videos
    • PXI Courses
    • Pre-Sales Questions
    • HCAHPS Video Previews
  • Resources
    • The Always Culture Blog
    • Comprehensive Guide to HCAHPS
    • HCAHPS Tactical Guide
    • Free Courtesy & Respect Training
  • HCAHPS Video Previews
  • Contact
    • Strategic Partnerships
  • Free Courtesy & Respect Training Video
  • My Account
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  • Home
  • Purchase Staff Training & Courses
  • Resources
  • HCAHPS Video Previews
  • Contact
  • Free Courtesy & Respect Training Video
  • My Account
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