Training Video Bundle – All 42 Videos Included

Improve Patient Experience and HCAHPS Scores through Patient-Centered Training from Always Culture.

Train your staff on effective communication, active listening, empathy, setting realistic patient expectations, and exceeding those expectations will not only help significantly improve HCAHPS scores, but it will assist in creating a patient-centered culture.

This product bundle includes every training video in the Always Culture library – 42 videos across 5 domains: Responsiveness, Communicating with Patients, Communication on Medications, Pain Management, and Discharge & Transition of Care – plus a bonus video on Courtesy & Respect.

$2,485.00 $1,997.00

Video Samples:

Training Video Bundle Details

Responsiveness Training with 8 videos:

  • Orientation Length Video (14:48)
  • Staff Meeting Length Video (6:44)
  • 6 Tactical Videos (1-2 minutes each)
    • Call Lights – Overview
    • Call Lights – 5 Foot No Pass Zone
    • Call Lights – Rounding
    • Toileting – Overview
    • Toileting Rounding
    • Toileting – Bedside Shift Reporting

Communicating with Patients Training with 7 videos:

  • Orientation Length Video (15:06)
  • Staff Meeting Length Video (5:17)
  • 5 Tactical Videos (1-2 minutes each)
    • Overview
    • General Tactics
    • Standards of Behavior
    • Listening
    • Clear Explanations

Communication on Medications Training with 7 videos:

  • Orientation Length Video (11:04)
  • Staff Meeting Length Video (5:13)
  • 5 Tactical Videos (1-2 minutes each)
    • Overview
    • General Concepts
    • Best Practices
    • Administering Medications
    • Post Discharge Phone Call

Pain Management Training with 8 videos:

  • Orientation Length Video (12:13)
  • Staff Meeting Length Video (5:30)
  • 6 Tactical Videos (1-2 minutes each)
    • Overview
    • Attitudes
    • Patient Education
    • Rounding
    • Bedside Shift Report
    • Alternatives

Discharge & Transition of Care with 11 videos:

  • Orientation Length Video (13:47)
  • Staff Meeting Length Video (5:24)
  • 9 Tactical Videos (1-2 minutes each)
    • Overview
    • Discharge at Admission
    • Discharge Communication
    • Help After Discharge
    • Written Discharge Info
    • Patient Family Preferences
    • Patient Responsibilities
    • Medications
    • 6 Step Process